Non-Conveyancing Services
Solutions beyond conveyancing.Bespoke Business solutions
Assuring complete assistance for your business requirements.
Sales
At OSOI, we understand that effective sales processes are essential for business growth. Our experienced sales team works tirelessly to represent your brand professionally and secure new business opportunities on your behalf. We approach each interaction with a focus on understanding your unique value proposition and aligning it with the needs of potential customers. From lead generation to contract negotiation, the OSOI team acts as an extension of your sales force, ensuring that every opportunity is maximized, and every client relationship is nurtured.
Onboarding
Smooth and efficient client onboarding sets the stage for successful long-term partnerships. We streamline the onboarding process for your customers, providing them with a seamless experience from the moment they engage with your business. Our dedicated team ensures that all necessary documentation is completed accurately and promptly, guiding customers through each step with clarity and professionalism. By handling the onboarding process on your behalf, OSOI helps you make a positive first impression and establishes a solid foundation for future collaboration.
Customer Care
Exceptional customer care is at the heart of every successful business. We prioritize the satisfaction and retention of your customers by providing responsive and personalized support on your behalf. Whether customers have questions, concerns, or feedback, our skilled customer care team is available to assist them promptly and courteously. We handle inquiries with empathy and professionalism, striving to exceed customer expectations at every interaction. With OSOI managing customer care, you can rest assured that your customers are in capable hands, fostering loyalty and trust in your brand.
Collections
Efficient collections management is essential for maintaining healthy cash flow and minimizing financial risk. We take on the responsibility of managing collections for your business, ensuring that outstanding payments are pursued diligently and tactfully. Our experienced collections team employs proven strategies to recover overdue accounts while preserving customer relationships and upholding your brand reputation. By entrusting collections to OSOI, you can focus on core business activities knowing that your financial interests are being safeguarded effectively.
More services
Administrative & secretarial services
Our dedicated administrative and secretarial support team ensures your legal operations run smoothly. From appointment scheduling to document ingestion and preparation, we can handle it... read more
Mortgage Reports
Our Mortgage Reports are designed to simplify the process for you and your clients. OSOI compiles detailed reports based on the mortgage offers received from... read more
Title Checking
Ensure peace of mind with all-inclusive Title Check services. OSOI’s experienced team provides a comprehensive Title Report, advising on the property’s rights, covenants, and benefits.... read more
Sales Contract Pack
At OSOI, we recognize the significance of a thorough Sales Contract Pack in the property sales process. That’s why we place a high priority on... read more
Onboarding Client & Due Diligence
Our meticulous onboarding and due diligence services minimise risk and enhance compliance. We can assist with Know Your Customer (KYC), customer identification (CIP) and Anti-Money... read more
Post Completion including SDLT, Registration, Closing
We handle all post-completion tasks, including Stamp Duty Land Tax (SDLT), property registration, and closing procedures, ensuring a seamless client experience.