What we do
Effective outsourcing solutions for legal and professional practices.
OSOI bring efficiency, scale and flexibility to your business with exceptional client care. Founded by experienced lawyers and technologists with a real eye for detail, our purpose is to make your business more efficient, effective and scalable without additional overheads or fixed costs.
We deal with your administrative and secretarial services as well as detailed legal, financial and technical tasks and processes, tailored to the way you work in your look, feel and style – we become an integrated part of your team. You can scale up or down when you want and our pricing models are easy and predictable meaning you know in advance what each piece of work will cost and the timescale in which it will be delivered. Whether it’s file opening, client due diligence, legal title checking, financial auditing or dictation (amongst other things) we have you covered. We can also carry out bespoke tasks and projects, so please get in touch to see what we can do for you. We work with a number of the UK’s leading firms and testimonials can be provided on request.
How we work
We assist you every step of the way through the process.
Firstly, we spend time understanding you, your business and how you like to work. Our transition and integrations team works with you to map your processes, the tasks or documents that require our attention. Our team can assist you in pinpointing workflows that could benefit from outsourcing. We explore your preferred methods of collaboration—whether through remote working, API integration, or standalone solutions—and provide you with a detailed outline of your options, associated costs, and our Service Level Agreements (SLAs). Once these details are established, we are ready to proceed. To ensure a seamless transition and integration, you will be assigned a dedicated contact from our team during the initial phase. This guarantees that our team functions as an extension of yours. Subsequently, a dedicated Team Lead will serve as your primary point of contact, fostering a productive and collaborative partnership.
We uphold the highest standards of quality, implementing a Quality Review (QR) process for all work undertaken to ensure it meets your professional standards and expectations. Our flexible delivery options allow you to control how work is dispatched to your clients —directly or through your systems—tailored to your preferences for client interaction.
Our billing and payment process is straightforward, based on a price-per-piece model for work completed, ensuring transparency and predictability with no hidden surprises. Invoices are issued within a standard, agreed-upon period, providing clear visibility into your financial commitments. We accommodate any volume of work, eliminating concerns about additional staffing costs during slower periods, and avoiding agency fees or recruitment processes for scaling up. Our model is designed to flexibly support your needs, ensuring we are always ready to assist you.
Our Services
Conveyancing
OSOI provides a comprehensive conveyancing and legal support services tailored for the UK market, encompassing detailed title checks, mortgage and... read more
Mortgage Reports
Our Mortgage Reports are designed to simplify the process for you and your clients. OSOI compiles detailed reports based on... read more
Search Ordering & Reporting
We simplify the process of ordering searches, providing comprehensive search reports compiling data from local, drainage, environmental, mining and other... read more
Title Checking
Ensure peace of mind with all-inclusive Title Check services. OSOI’s experienced team provides a comprehensive Title Report, advising on the... read more
Onboarding Client & Due Diligence
Our meticulous onboarding and due diligence services minimise risk and enhance compliance. We can assist with Know Your Customer (KYC),... read more
Non-Conveyancing Services
Beyond conveyancing, we offer a wide range of other services. We can help with business process, ISO accreditation, automation and... read more
Billing & Financial Management
We assist with billing and prepare pre-completion financial statements, ensuring accurate client funds through transaction reconciliation. Our services promote a... read more
Audio typing & transcriptions
We provide accurate audio typing and transcription services, converting spoken content into written form, facilitating legal documentation and record‑keeping with... read more
Back office ledger & financial
Our back office ledger and financial services keep your financial matters in order. We handle ledger management, financial reporting, and... read more
How we help you
Better use of Technology
We are at the forefront of legal technology adoption. We offer advanced tools for contract analysis, e-discovery, and legal research, which can be expensive to implement in-house. By leveraging our... read more.
Increased Flexibility
OSOI offers flexibility in scaling up or down based on your needs. Whether you have a temporary surge in legal work or want to maintain a leaner in-house team, we... read more.
Great Customer Care
At OSOI, we prioritise client satisfaction. We provide dedicated customer support and offer back-office communication channels to ensure that you are well-informed and involved in the process. Our personalised service... read more.